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ATS Operations

Pipeline Stage

pipelineATSworkflowhiring process

How pipeline stages work

Every ATS organises candidates into a linear sequence of stages. Moving a candidate from one stage to the next is an intentional action by a recruiter or hiring manager. Each stage transition is logged with a timestamp.

A typical pipeline for a technology role:

StageWho owns itSLA target
AppliedATS (automatic)Review within 2 days
Recruiter ScreenRecruiterSchedule within 3 days of advance
First InterviewHiring managerSchedule within 5 days of advance
Technical AssessmentHiring teamComplete within 7 days
Final InterviewSenior leadershipSchedule within 5 days of advance
OfferRecruiter + HRExtend within 3 days of decision
Hired / RejectedFinal state

Stage design decisions

How many stages? More stages = more tracking granularity, but more friction. A 10-stage pipeline requires more stage moves and notifications than a 6-stage pipeline. For most SMBs, 5–7 stages is optimal. Enterprise companies with more complex approval processes may run 8–10.

One pipeline or multiple? Most companies run a single pipeline structure per role type (technical vs non-technical). Greenhouse allows role-level pipeline customisation. For high-volume roles (retail, customer service), a faster pipeline (3–4 stages) may be appropriate.

Disqualification tracking. Every stage should have a corresponding “rejected at X stage” state. This creates the applicant flow log required for OFCCP compliance and tells you where in the pipeline you’re losing candidates.

Time-in-stage: the most useful metric

Knowing how long candidates spend in each stage reveals bottlenecks:

  • Long time in “Applied” = recruiter bandwidth problem
  • Long time in “Recruiter Screen → First Interview” = scheduling friction
  • Long time in “First Interview → Second Interview” = interviewer feedback lag
  • Long time in “Final → Offer” = comp approval delay

This is the data that Ashby’s analytics surface natively and that Greenhouse provides via the stage report. Workable shows average time-in-stage in its analytics. Breezy HR and JazzHR have more basic pipeline reporting.

Stage gates and required actions

Good ATS implementations require specific actions before a candidate can advance to the next stage:

  • Candidate cannot advance to “Interview” until recruiter screen scorecard is submitted
  • Candidate cannot advance to “Offer” until all interview scorecards are submitted
  • Offer cannot be extended until compensation band approval is recorded

These gates prevent candidates from slipping through the process without the required documentation. Greenhouse’s stage gates are more configurable than Workable’s.

OFCCP implications

Under OFCCP regulations (US federal contractors), you must document the reason for each disposition (why a candidate was rejected at each stage) and retain these records for 2 years. Your pipeline stage structure determines what disposition reasons you can assign.

Best practice: define 5–8 disposition reasons (not just “not selected”) and map them to your pipeline stages. “Not qualified — technical skills” at the technical assessment stage tells you more than “rejected” — and gives you defensible documentation if audited.

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